Current Vacancies

Tool Room Technician Apprentice - Hilcote, Derbyshire

Full Time

Radius Systems are teaming up with Toyota Manufacturing Ltd to offer a fantastic opportunity to become a Tool Room Technician Apprentice, training in Toyota’s world class training facilities whilst being employed by Radius Systems. As part of our Tool Room team, you will be part of an agile workforce, making continuous improvements to tools within a manufacturing environment.

A fantastic opportunity to gain Level 3 Engineering Qualifications, to become a Tool room Engineer with Radius. Training in Toyota's 'World Class’ Academy, you will learn about hand tools, welding, machining and electronics.

The 44 month training programme will be delivered by Toyota Manufacturing UK Ltd , Burton, South Derbyshire College and Radius.

 

The training programme is in two stages:- 

 

Stage 1. Based in the ‘Toyota Academy’ for 22 months you will learn engineering technical theory, gain practical skills, and undertake several personal development courses needed to help you commence your career in engineering and maintenance. You will also have some placement weeks within the Radius Facility at Hilcote, Derbyshire.

Stage 2. You will spend 22 months with Radius completing hands on engineering role practically learning how to apply your new skills.


To be a successful candidate, you will:

• Have a minimum of 4 GCSE’s at grade ‘C’ or ‘4’ or above, including Maths and English, or the equivalent

• Have capable IT skills and experience of Microsoft Office

• Willing to study hard on one of the industry’s most advanced Apprenticeship Schemes

• Be reliable, punctual and have a passion to learn

• Be motivated with a positive attitude, and be responsible for your own learning

• Team work and strong communication skills

• Must be able to travel to both Burnaston, Derbyshire and South Normanton, Derbyshire

Contact Name: Rachel Davis

Contact Telephone: 01773 582419

Multi-Skilled Maintenance Engineer Apprentice - Hilcote, Derbyshire

Full Time

Radius Systems are teaming up with Toyota Manufacturing Ltd to offer a fantastic opportunity to become a Multi-Skilled Maintenance Engineer Apprentice, training in Toyota’s world class training facilities whilst being employed by Radius Systems. As part of our Engineering team, you will be part of an agile workforce, making continuous improvements to tools within a manufacturing environment.

A fantastic opportunity to gain Level 3 Engineering Qualifications, to become a Multi skilled Maintenance Engineer with Radius. Training in Toyota's 'World Class’ Academy, you will learn about hand tools, welding, machining and electronics.


The 44 month training programme will be delivered by Toyota Manufacturing UK Ltd , Burton, South Derbyshire College and Radius.

 

The training programme is in two stages:- 

 

Stage 1. Based in the ‘Toyota Academy’ for 22 months you will learn engineering technical theory, gain practical skills, and undertake several personal development courses needed to help you commence your career in engineering and maintenance. You will also have some placement weeks within the Radius Facility at Hilcote, Derbyshire.

Stage 2. You will spend 22 months with Radius completing hands on engineering role practically learning how to apply your new skills.


To be a successful candidate, you will:

• Have a minimum of 4 GCSE’s at grade ‘C’ or ‘4’ or above, including Maths and English, or the equivalent

• Have capable IT skills and experience of Microsoft Office

• Willing to study hard on one of the industry’s most advanced Apprenticeship Schemes

• Be reliable, punctual and have a passion to learn

• Be motivated with a positive attitude, and be responsible for your own learning

• Team work and strong communication skills

• Must be able to travel to both Burnaston, Derbyshire and South Normanton, Derbyshire

Contact Name: Rachel Davis

Contact Telephone: 01773 582419

Maintenance Shift Engineer - Lurgan, Co. Armagh

Full Time

Reporting to the Maintenance Manager and Maintenance Supervisor, the successful candidate will be responsible for undertaking various planned and reactive maintenance tasks on pipe extrusion and ancillary machinery, and will work as part of the Radius Maintenance Team in a varied and fast paced environment.

Responsibilities include but are not limited to the following:

  • Liaise with maintenance manager and shift supervisor to determine day to day maintenance and production priorities.
  • Complete maintenance and repairs within target times and without rework following all published procedures and policies
  • Carry out the requirements of the planned preventative maintenance program
  • Install new machinery and equipment accurately and efficiently, within required timescales
  • When required, disseminate knowledge and experience to other Service personnel
  • Ensures tool kit meets ‘minimum requirements’ and personal and Company supplied tooling is maintained to the appropriate standards
  • Comply with Company and Government legislation regarding Health & Safety
  • Maintain a clean and tidy work area
  • Perform daily in-depth fault finding, diagnosis and breakdown repairs
  • Keep up-to-date maintenance records of all daily activities using current MMS system  
  • This role incorporates continental shift work

This job description is intended to describe the general nature and level of work being performed by the person assigned to this role. It is not intended to be an exhaustive list of all job responsibilities, duties and skills required for this position.

 The Successful Candidate 

The successful candidate will have excellent mechanical and electrical skills, great problem-solving skills and organizational ability, a high level of attention to detail, an ability to multitask, be highly resourceful and have good people skills.  They will be self-motivated and thrive working on their own initiative, as well as being comfortable following standard procedures and practices.

Essential Requirements 

  • Time served apprenticeship (4 years) in electrical, Mechatronic or electrical maintenance discipline. With 3 years post apprenticeship experience.
  • Knowledge of DC drives and controls
  • Must have practical Knowledge of automated control systems
  • Demonstrated ability to maintain a very high level of attention to detail and thoroughness in completing tasks, while following standardized procedures
  • Demonstrated ability to manage multiple tasks in a fast-paced environment and perform duties within specified deadlines
  • Demonstrated ability to work on own initiative under minimal supervision as part of a small team
  • Strong analytical, oral/written communication, customer service and time management skills
  • Good communication and interpersonal skills with the ability to co-operate and deal tactfully and diplomatically with a variety of people, both internal and external
  • Updating, maintaining records and generating reports.
  • Good safety awareness essential with willingness to receive training in legislation as required.


Desirable Requirements 

  • Experience of working within the plastic manufacturing industry
  • Demonstrated ability to apply ‘tool room’ skills and tolerance 
  • Computer literate with specific knowledge of Microsoft Office and Internet Explorer
  • Multi skilled in both electrical and mechanical systems.

Key Account Executive - Hilcote, Derbyshire

Full Time

As a Key Account Executive you will be accountable for cultivating and ensuring the retention and satisfaction of a portfolio of assigned clients by delivering an excellent client experience. Your aim is to develop long-term, strategic and loyal relationships with your client base safeguarding our revenue and retention of our clients.

We are looking for an enthusiastic, resilient and resourceful individual with a sharp eye for identifying and facilitating organic growth, you will be responsible for achieving assigned strategic account objectives. Being structured and well-organised is a key attribute as you will be responsible for meeting our valued customer expectations whilst meeting business objectives.

You will be an excellent communicator who is able to grasp client needs and brainstorm ways to fulfil them. You will strive to deliver an outstanding client experience by mapping and analysing the customer journey from new client on boarding and implementation through to invoicing. Acting as the voice of the customer, you will play a valuable role in collating and monitoring client feedback and client satisfaction levels, actioning and addressing issues whilst striving to improve the overall client experience.

Experienced in key account management, the vision is to build on being a driven and highly motivated team member, who leads by example, is commercially minded, creative and is equally passionate about the customer and the service we provide. You will be on hand to ensure all clients’ orders go through without any issues and if there are any issues look to resolve and minimise any potential impact to the delivery to ensure clients are satisfied with our services.

Working in an ever-changing environment, managing conflicting priorities and multiple stakeholders is a key aspect of this role. Alongside this, you will be measured on offering innovative and solutions focused resolutions whilst also having the ability to appropriately challenge and improve existing ways of working to achieve greater productivity and performance and ultimately to deliver an ever-improved service to our customers.

 

Core Responsibilities & Accountabilities

Develop relationships with key stakeholders among client portfolios

  • Effectively manage client’s expectations through frequent contact
  • Understand what the customer wants and balance against business needs
  • Align customer requirements with business targets and manage expectations
  • Encourage relationship growth and contract development

Administer client orders ensuring requirements are met in an accurate and timely manner

  • Review stock availability and interpret production schedules
  • Communicate effectively to ensure client’s needs do not conflict with other customer or business needs

Create and implement Service Development Plans to address clients’ business needs

  • Obtain data relating to forecast verses demand to better support clients’ needs
  • Share data with S&OP Management Team to allow for accurate capacity planning

Advise clients on creating optimal supply solutions

  • Liaise with Supply Chain to obtain best solutions to clients’ requirements
  • Proactively utilise Logistics resource to forward plan requirements

Act as point of contact for complaints and escalate issues as appropriate

  • Own client issues and follow problems through to resolution
  • Document complaints thoroughly and update relevant stakeholders in a timely manner

Ensure both the company and clients adhere to contract terms

  • Understand compliance requirements and share knowledge with clients

Collaborate with internal teams to address clients’ needs

  • Manage relationships between different departments in the business to ensure client’s needs are met within the agreed SLA’s

Keep ahead of industry developments and apply best practices to areas of improvement

 

Key Objectives 

 

Lead and manage the partnership of several large Key Accounts

  • Provide high-quality professional expertise and consultancy
  • Responsible for driving client accounts forward and thinking proactively to ‘go the extra mile’

Maintain Service Development Plans

  • Analyse data relating to forecast verses demand & share insight into any variances to forecast
  • Liaise with S&OP Team to allow for accurate capacity planning
  • Review OTIF delivery performance and highlight areas of improvement
  • Review Cost of Quality & identify areas of improvement
  • Create action plan to manage internal and external expectations on continuous improvement projects undertaken
  • Frequently update S.W.O.T analysis and share updates with key internal stakeholders

Conduct formal review meetings with key stakeholders internally and externally

  • Create a contact plan to schedule regular review meetings
  • Comfortably chair discussions and provide informative insight and expertise to grow the account and gain competitive advantage

Support the Sales Team with securing on boarding of new clients

  • Attend introductory meetings to establish client objectives in order to successfully implement account
  • End to end management of initial order promoting seamless delivery of service
  • Hold post implementation review meetings to ensure all obligations are being met

Study competition to find new ways to retain customers

  • Keep up to date on the product portfolio of Radius Systems Ltd and develop more detailed knowledge of the product set relating to your appointed clients

 

Person Specification

Typical qualities of a successful Key Account Executive include:

  • Minimum 3 years’ experience working in Account Management
  • Ability to inspire confidence in your clients, our own team and your peers
  • Possess a positive and enthusiastic ‘can-do’ attitude, whilst being emphatic to both customers and colleagues
  • Passionately networks, internally and externally, in order to build and maintain trusted and loyal relationships finding win/win situations along the way
  • Ability to think strategically and creatively and present plans convincingly
  • Ability to reconcile complex accounts and have excellent attention to detail
  • Enthusiastic about customer success, goal setting and getting tasks completed, with a view of taking on more
  • Competent in all Microsoft Office products, Exchange, Word, Excel, and PowerPoint
  • Calm, confident manner to handle potentially uncomfortable conversations / difficult situations
  • Advanced troubleshooting, complaint resolution management, negotiation and multi-tasking skills
  • Full UK Driving Licence


Hours of work for this position will be 8am till 5pm, Monday to Friday, 40 hours per week


Interested and would like to work for an expanding, dynamic and agile organisation? if so please submit your CV to jobs@radius-systems.com

Radius Systems Ltd are an Equal Opportunities Employer and welcome applicants from all sections of the community.

Contact Name: Cheryl Brown

Customer Service Administrator - Hilcote, Derbyshire

Full Time

Under the direction of the Customer Services Team Leader, you will be working alongside the Customer Services Team, providing administrative support to help create an efficient and reliable service to our customers. A strong team player, you will be willing and able to provide flexibility and support across the department when necessary.

As an experienced administrator with an understanding of customer service, you will be a driven and highly motivated team member who leads by example and is passionate about the customer and the service we provide. Possessing a ‘can do’ attitude, you will be resilient and tenacious with the ability to prioritise, manage and organise a varied workload.

Exceptional interpersonal skills coupled with a high level of written and verbal communication skills and great attention to detail is needed. You will be detail-conscious, with the ability to solve problems quickly whilst also having the ability to appropriately challenge and improve existing ways of working to achieve greater productivity and performance.  

Key Responsibilities & Accountabilities

  • Monitor and distribute emails to stakeholders within the business from the Sales Inbox
  • Generate required despatch paperwork for Customs clearance for NI and ROI shipments
  • Cover Reception calls during breaks and for periods of annual leave
  • Confirm site deliveries
    • Update the ERP system with specific delivery information
    • Liaise with the Account Executives on any changes made to deliveries
  • Administer client complaints and escalate issues as appropriate
    • Own issues raised, co-ordinate investigations and follow problems through to resolution
    • Document complaints thoroughly and update relevant stakeholders in a timely manner
    • Update Customer Incident database
    • Generate monthly reports on complaints raised and status of resolution
  • Administer customer returns
    • Liaise with internal and external parties to agree collections and / or returns
    • Initiate Credit Note Request process with Account Executive if applicable
    • Generate monthly reports on cost of quality for service-related issues
  • Complete weekly ‘On Time in Full’ report for all GB, ROI and International deliveries
  • Gather data and produce monthly KPI reports for publication to Key Accounts
  • Keep ahead of industry developments and apply best practices to areas of improvement

 

Person Specification

Typical qualities of a successful Customer Service Administrator include:

  • Minimum 2 years’ experience in an Administration role
  • Competent in all Microsoft Office products; Word, Excel, and PowerPoint
  • Excellent attention to detail
  • Strong client-facing, communication skills
  • Troubleshooting, complaint resolution management and multi-tasking skills
  • Customer service orientation

Hours of work will be 8am till 5pm Monday to Friday, 40 hours per week

If you are interested in working for an expanding, dynamic and agile organisation,  please submit your CV to jobs@radius-systems.com

Radius Systems Ltd are an Equal Opportunities Employer and welcome applicants from all sections of the community.

Part Time Development Administrator - Hilcote, Derbyshire

Part Time

Reporting to the Head of Development Services, we have a permanent part time position with our Development Team

The Role:

The primary responsibility is to manage the Development Team’s critical ERP activities, which includes Stock Code Creation, Bill of Materials maintenance, PPEOD / EOD creation, and liaising with the relevant departments to collate all the necessary information.

Further to this, manage and maintain the Product Launch Request & Product Change Request processes, create and progress chase agendas for meetings between key stakeholders, and maintain Key Performance Indicators for each process.


The Candidate:

•Previous experience in a similar role would be desirable

•Knowledge of the range of products manufactured by Radius Systems Limited including manufacturing processes and materials.

•Great attention to detail

•Proficient in the use of Word & Excel

•Ability to present data accurately

•Ability to communicate at all levels

•Excellent communication skills both written and verbal

•Be able to multi task

•Have an enthusiastic and positive outlook

•Able to perform in an ever changing environment

•Ability to handle pressure and maintain enthusiasm

•Proven ability to plan and organise work and time

•Ability to work with minimal supervision


Part Time hours will be 20 hours per week, Monday to Friday.


If you are interested in applying for this position, please forward your current CV along with a covering letter to jobs@radius-systems.com


Part Time Development Technician - Hilcote, Derbyshire

Part Time

We are now recruiting for a part time Development Technician to support the development of our products.

The Role:

To provide technical assistance to our team of Development Engineers and other business functions through the evaluation of new and re-engineered products. 

Tasks will include:

•  Practical work to prepare product samples for both in   house and external testing using a variety of apparatus,   equipment and machinery to support product   developments, approvals and quality investigations.

•  Carry out laboratory tests using standard test methods   on existing and new products as required and   requested.

•  Liaise with requestors of work as and when necessary   to ensure tasks are carried out accurately, and   communicate results using appropriate media.

•  Maintain all records and test data to enable information   retrieval and compliance to relevant standards.

•  Support other operational requirements of   Development lab as and when required such as   occasional work involving visits to Suppliers, Customers   and other stakeholder premises to perform duties   consistent with the role.


The Candidate

Essential Skills/ Experience

•  Working knowledge of the range of products   manufactured by Radius Systems Ltd (RSL) and the   Radius Group   including manufacturing processes,   materials and installation techniques

•knowledge of standards, test methods and   protocols against which products are evaluated is   essential.

•  High level of IT literacy, good communication and   organisational skills.

•  Proven aptitude for or ability to use a range of   precision laboratory equipment as well as machinery   and hand tools.

•  Ability to accurately maintain records relating to   data captured.

Desirable

•  Prior experience in the welding of plastics piping   systems e.g. by butt and/or electrofusion

•  The candidate may have worked in a laboratory or   as a Technician in a workshop


Part Time hours will be 20 hours per week, Monday to Friday.


If you are interested in applying for this position, please forward your current CV along with a covering letter to jobs@radius-systems.com

Environmental Officer - Hilcote, Derbyshire

Full Time

As the business enters the next phase of its environmental development, this role has been created to take responsibility for developing our business environmental strategy and supporting, implementing, and monitoring environmental performance that promotes sustainable development.

The Role:

You will play a key role in the continued development and delivery of our environmental strategy.

Provide guidance, support and where appropriate direction on environmental matters to  Managers, Supervisors and Operators across the business.

You will be required to complete environmental audits and assessments to determine where improvements can be made and ensuring compliance with environmental legislation.

Key Responsibilities & Accountabilities include:

•Implement environmental action plans to ensure corporate sustainable development.

•Carry out environmental impact assessments to identify, assess and reduce the business’s environmental risks and financial costs.

•Audit, analyse and report environmental performance to internal and external clients and regulatory bodies.

•Ensure compliance with environmental legislation and keep up to date with UK, European Union and International regulation and legislation.

•Develop and implement environmental management systems and liaise with the Internal Audit team to deliver continuous  improvement of the business operational performance.

•Promote and raise awareness, at all levels of the organization, the impact of emerging environmental issues.

•Consult with all internal stakeholder on environmental matters and lead the implementation of environmental policies and procedures.

•Coordinate all aspects of pollution control, waste management, recycling, environmental health, conservation, and renewable energy.

•Work with external stakeholders including Customer and Suppliers


The Candidate:

Key Competencies (Traits and attributes display in the role)

•Understanding of applicable environmental legislation and how this should be practically implemented to ensure compliance in a manufacturing business.

•Competent in assessing environmental and business risks.

•A genuine interest in and understanding of environmental issues and how this role can influence a positive change.

•Excellent analytical skills with an understanding of how to utilise systems to organize and analyse data and carry out problem solving.

Knowledge/Skills/Abilities: (Past performance & qualifications)

•Show commercial awareness and an understanding of business operations.

•Excellent communication and influencing skills.

•Able to cope with numerous issues simultaneously and capable of prioritising tasks accordingly.

•Work independently and take initiative where required.

•Train and share expertise with others.

•Confidence to produce and deliver presentations to the senior management team.

•Build effective networks, both internally with colleagues and externally with suppliers and customers

•Display a high level of computer literacy.

Desirable - Knowledge/Skills/Abilities:

•Degree of Higher National Diploma (HND) in an environment-related subject

•Environmental Qualification (IEMA)

•ISO Auditing Qualifications

•Coaching Qualification


Hours of work for this position will be 8am till 5pm, Monday to Friday, 40 hours per week


If you are interested in this position and would like to work for an expanding, dynamic and agile organisation.  Please submit your CV and covering letter to jobs@radius-systems.com

Internal Sales Coordinator - Hilcote, Derbyshire

Full Time

We are looking for a confident self starter to work as an Internal Sales Coordinator supporting the Sales function.

The Role:

Under the direction of the Commercial Director and as part of the Internal Sales Team, you will provide a link between customers (new and existing), the external Sales Team, Customer Services, Credit Control and Product Scheduling, creating an efficient and reliable service with the aim to grow sales.

Responsibilities will include:

•Calculation and submission of written quotations against enquiries received via email or telephone from established and potential customers.

•Strategic pricing analysis to ensure quotations are appropriate for the target audience.

•Initiate calls with established and potential customers to determine opportunity, competitive situation, objections and effectively communicate the features and benefits of Radius Systems’ products.

•Build and maintain relationships with multiple contacts (both internal and external) including key stockists and distributors.

•Support the Regional Sales Managers with leads received through the office and ensure quotations are followed through.

 Project manage larger quotations and co-ordinate with other areas of the business so that they can address actions accordingly to secure/win the sale


The Candidate:

You will need to be confident, outgoing and a team player. You must have the ability to solve problems and have a good eye for detail.

As an effective communicator you will draw upon your interpersonal skills to build long term business relationships.

You will posses or have the capability to gain a good understanding of the products Radius Systems offer.

You will be IT literate and will have a good standard of Literacy and Numeracy

This is a fast paced role therefore the ability to work under pressure and demonstrate resilience is essential.

Experience in a similar role would be an advantage as would having demonstrable experience in sales prospecting and securing/closing sales.


Interested?  To apply....

Send a CV and covering  letter to: jobs@radius-systems.com